Most frequently asked questions

Check the dashboard. Most VIN plates appear on the lower left-hand side of the dashboard. Sit in the driver’s seat and look on the dashboard in front of the steering wheel. Alternately, you might be able to see the VIN easier by standing outside the vehicle and looking through the windshield.

  • The VIN should have 17 characters
  • A typical VIN might read 1HGBM22JXMN109186

 

 

Check the driver-side door. The VIN should also appear on the Federal Safety Certification Label which is in all new cars. This label should appear on the driver’s side door in the following places:

  • On the driver-side doorpost. With the door open, check the spot where the door latches. It should be near the seatbelt return.
  • Inside the driver-side doorjamb. Open the door and look straight ahead. The VIN should be inside the doorjamb, where the mirror is located when the door is shut.

This is located on a ID TAG sticker on the computer. It may be abbreviated like serv. no. or service no. This will be followed by the number that is used for identification of the module. If you cannot locate we should be able to help you figure out the correct part number for your application using your vehicles 17 digit VIN Number.

All of our modules include a free one year replacement warranty.

There is a 1-2 day handling time after an order is placed. Your order will be shipped via USPS Priority. Transit time usually takes 1-3 business days on average most orders are delivered to the customer in less than 5 business days.

 

30-Minute Relearn Procedure
Use this procedure after replacing the following components: 

•The PASS-Key III (PK3) keys
•The BCM
•The PCM

 1. With a master PASS-Key III key, rotate the ignition to the CRANK position. 
 2. Observe the SECURITY telltale. After approximately 10 minutes, the telltale will turn OFF. 
 3. Turn OFF the ignition, and wait 5 seconds.
 4. Repeat steps 1–3 two more times for a total of 3 cycles or 30 minutes. 
Important: The vehicle learns the key transponder information and/or passwords on the ignition switch transition from OFF to CRANK. You must turn the ignition OFF before attempting to start the vehicle. 

 5. With a master PASS-Key III key, start the vehicle. The vehicle has now learned the key transponder information and the PCM has now learned the fuel continue password.